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Many of you ask us questions. We shall try hard to answer you on this page and even, if your question is of great interest, we can dedicate it some lines in the magazine.
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FAQ's
Retro-forum
Member area
 
Frequently asked questions

Many of you ask us questions, generally by e-mail. Rather than answering every question individually, we prefer to widely diffuse the information which interest all the community of radiofilistes.

Do not hesitate to continue asking your questions by e-mail (for it, go to the page How to join Radiofil?) This space is a little yours: as possible, we shall try hard to answer you quickly on this page and even, if your question is of great interest, we can dedicate it some lines in the magazine.


I never went to the forum, but I would like to join it for the first time.

You never went to the forum, maybe except as a visitor. From now, you want to intervene, to answer questions and to benefit of the possibilities it offers. Go to the page Forum: how to create an account for the first time.

REMINDER. —  For safety reasons, none of the club administrator knows your password. Thus, it is useless to question us on this subject.


I have lost my forum password or
I am registered, but I have never got any password.

To obtain your password, go to the page Forum: how to obtain your password.

REMINDER. —  For safety reasons, none of the club administrator knows your password. Thus, it is useless to question us on this subject.


I want to change my forum password.

You asked for a new password, but the one which was delivered to you is too much complicated and impossible to memorize. Go to the page Forum: how to change password.

REMINDER. —  For safety reasons, none of the club administrator knows your password. Thus, it is useless to question us on this subject.


I have lost my password for the member area or
i have never had any password.

Pour obtenir votre mot de passe adhérent, rendez-vous dans l'espace membres. In the identification appearing first, click the link "I do not know my password" in the box.
For more precision, go to the page Member area: how to obtain your password.

REMINDER. —  For safety reasons, none of the club administrator knows your password. Thus, it is useless to question us on this subject.


I want to change my password for the member space.

For technical reasons, you cannot change yourself your password on member area. It was attributed to you when registred to Radiofil, or when you asked for a new password.

REMINDER. —  For safety reasons, none of the club administrator knows your password. Thus, it is useless to question us on this subject.


Am I going to receive the next magazine? Is my subscription still valid?

La réponse à cette question est dans l'espace adhérents : click the link "Know the situation of your membership and\or your subscription".

The link is not active? You have to become identified at first by indicating your membership number and your member space password (not the forum one!).

You have no password or you have lost it? Refer to the previous question "I have lost my password".

Your informations seem not to be updated? The explanation is doubtless in the following questions "My information is erroneous".


My information in the member aera are erroneous, and yet I am up to date of contribution (case no.1).

You renewed your subscription recently. But probably, your payment is not yet registered by the subscription service.
 
Be patient! Come back in a few days and your subscription renewal should be taken into account. This deadline can be a little lengthened in period of holidays.


My information in the member aera are erroneous, and yet I am up to date of contribution (case no.2).

When you become identified on the member space by means of your membership number and your password, everything seems working well. But at the next page, when you click "To Know my situation", things go bad: the information are erroneous and clashing, your subscription is not updated anymore. Worse! You believe to have made a jump of 30 years in the past! The member list of your district is empty and your e-mail seems to have disappeared. And however ... your are really up to date of contribution...

What you are observing is quite normal: to access to the member area, you must activate the function “cookie” of your navigator. It’s magic, isn’t it? As a bonus: when you come again on the member space with the same computer, you will be already identified.


I would like to buy an article of the shop. But I am not a member.

These facilities (sale of components, parts, books, CDs, DVDs) are for Radifil members only, as well as for members of the other collectors' clubs of radio whose Radiofil maintains a partnership with.
 
For legal reasons, the statutes of the association do not allow the sale of shop articles to non-members.


I appreciate Radiofil magazine a lot. But when is it published?

Radiofil magazine is published each two months. It is posted last Thursday of every odd month. Thus, each member shall receive it within the very first days of next even month, in February, April, June, August, October and December.

The issue No.82 was mailed on 27-03-2017 for distribution in early April.
 
The distribution of the next issue No.83 is scheduled for distribution in early June.
 
If you did not receive the last number of the magazine, perhaps you have forgotten to renew your subscription, or renewed too late: in that case you will receive it soon.


I have got a vintage radio "XYZ" and I would like to know its value.

We appologize not to be able to answer this kind of question. On no account, we do not have the necessary skill to realize an expertise and it would be not possible to engage our personal or association responsibility —which is not the mission — in the estimation of an equipment of radio or other devices.

Néanmoins, n'hésitez pas à poser votre question sur le forum à la rubrique « Renseignements TSF ou audio ». You will obtain certainly several answers which should allow you to make your opinion. A last advice: do not especially omit to leave photos on the forum. The value of a device depends largely on its condition.


I have got a vintage radio "XYZ". Can you help me to identify the model? What are the references of the missing tubes? How to repair the IF transformers?

Pour ce genre de question, nous regrettons de ne pas pouvoir répondre individuellement. Mais pour l'identification d'un poste inconnu, commencez par la consultation du Grand Livre de la T.S.F.

Pour toute question technique particulière concernant le dépannage, l'alignement ou la restauration d'un modèle spécifique, n'hésitez pas à poser votre question sur le forum à la rubrique « Renseignements TSF ou audio ». Vos demandes, adressées à la communauté des radiofilistes, forte d'environ 2500 adhérents, et à beaucoup d'autres amateurs compétants, trouveront sûrement une réponse.


I did not find any answer to my problem in the above lines. However, may I ask a question to an administrator?

Of course, if you are discouraged and if you did not find the solution to your problem, we can try to help you. However, for that purpose, you must follow some elementary rules and of common sense.

Always indicate your membership number in any written, electronic or phone correspondence. It is indispensable to verify that you are allowed to use the facilities of the club or to avoid the confusions between homonyms, between Dupont and Dupond for example. We already were in such situations of quiproquos awkward.

Formulate your problem clearly and with all the necessary precision. Avoid too vague questions we cannot regrettably answer. Particularly indicate the nature of your problem, if it has occured on this web site, on the member area or on the forum. If the problem is related to your membership, indicate the number of the magazine you have received, the date of your last renewal of subscription, etc.

DO NOT WRITE ALL IN CAPITAL LETTERS. In an electronic message, it would mean that you shout or that you are angry, what is certainly not right.

Finally, never forget to tell: Please, Hello, Goodbye, Thank you. Your administrators are volunteers and as such, they expect from you for a minimum of consideration and courtesy.
 
To find the good interlocutor, go to the page How to contact Radiofil?
 

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